The Extra Mile What’s your response when someone in a service industry goes out of their way to help you? They really make a strong impression on you. Do you let them know how they impacted your day? A couple of days ago I took my car into a dealership for servicing. In order to [...]
Continue reading...17. December 2009
Life Changes … Carole King’s song, “You’ve Got A Friend” promises “Winter, spring, summer, or fall–all you’ve got to do is call–and I’ll be there.” Many people expect that their friends will always be there. They expect friendship to last forever. What do you do when a friend for many years “checks out” of your [...]
Continue reading...
10. January 2010
9 Comments